Return & refund policy

Introduction:

At Soulin entertainments, we strive to provide you with the best products and services. However, we understand that sometimes you may need to return or exchange a product. This Refund and Return Policy outlines the procedures and guidelines for returning or exchanging products purchased from our Website.

Return and Refund Policy:

1.⁠ ⁠Return Window: You can return a product within 7 days from the date of delivery.
2.⁠ ⁠Eligibility: To be eligible for a return, the product must be in its original condition, with all original tags, packaging, and accessories intact.
3.⁠ ⁠Refund Process: Refunds will be credited within 10 working days from the date of return. Refunds will be issued in the original payment method.
4.⁠ ⁠Refund Amount: The refund amount will be the purchase price of the product, minus any shipping charges.
5.⁠ ⁠Exchange Policy: We do not offer exchanges. If you would like to exchange a product, you will need to return the original product and place a new order.

Shipping and Handling:

1.⁠ ⁠Return Shipping: You are responsible for the cost of return shipping.
2.⁠ ⁠Original Shipping: Original shipping charges are non-refundable.

Damaged or Defective Products:

1.⁠ ⁠Notification: If you receive a damaged or defective product, please notify us within 3 days from the date of delivery.
2.⁠ ⁠Replacement: We will replace the damaged or defective product with a new one within 3 working days, free of charge.

Cancellation Policy:

1.⁠ ⁠Order Cancellation: You can cancel your order within 24 hours from the time of placement.

Changes to this Policy:

We reserve the right to modify this Refund and Return Policy at any time.

ACKNOWLEDGMENT

By using Soulin entertainments
, you acknowledge that you have read, understood, and agree to be bound by this Refund and Return Policy.